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Scenario 3: Lync Online contacts are lost or missing, or the contact list isn't updated In rare cases, the contact list may be corrupted because of an invalid character in an "out of office" message or because a lingering deprovisioned contact exists. To resolve this problem, force a contact list update to make sure that your information is synchronized. To this, follow these steps: Locate one of the following folders, depending on your operating system: For Lync 2013: Windows 7 and Windows 8: %localappdata%\Microsoft\Office\15.0\Lync\sip_ For Lync 2010: Windows 8, Windows 7, or Windows Vista: %localappdata%\Microsoft\Communicator\sip_ Windows XP: %userprofile%\Local Settings\Application Data \Microsoft\Communicator\sip_ Delete the following files: Galcontacts.db galcontacts.db.idx CoreContact.cache ABS_ .cache Mfugroup.cache PersonalLISDB.cache PresencePhoto.cache Restart Lync, and then wait for 30 minutes for resynchronization to finish.

Client operating systems Latest update or service pack End of mainstream support End of extended support Windows XP Service Pack 3 April 14, 2009 April 8, 2014 Windows Vista Service Pack 2 April 10, 2012 April 11, 2017 Windows 7 * Service Pack 1 January 13, 2015 January 14, 2020 Windows 8 Windows 8.1 January 9, 2018 January 10, 2023 　 　 Desktop operating systems Date of availability Support retired Windows XP SP1 August 30, 2002 October 10, 2006 Windows XP SP2 September 17, 2004 July 13, 2010 Windows XP SP3 April 21, 2008 April 8, 2014 Windows Vista SP1 February 4, 2008 July 12, 2011 Windows Vista SP2 May 26, 2009 Available now Windows 7 SP1 February 22, 2011 Available now

This article will show you how to change your gmail password 1.Open Gmail. 2.Click the gear in the top right. 3.Select Settings. 4.Click the Accounts tab at the top. 5.Click Change password in the “Change account settings” section. 6.Type your current password and your new password. We highly recommend you create a unique password - one that you don't use for any other websites. See more password tips below. 7.Click Change password.